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Login and Account Help

Username

  • Look up my username. This will send you a list of all your AHU usernames, including your school-issued email address.

Password

  • Reset my password. If you don't know your password, this will send you a one-time link to reset your passwords.
  • Change my passwords. If you know your password this will let you change your password for my.ahu.edu as well as SONIS, Office 365 (email), and other systems.

Email

​General Troubleshooting

  • If you can't log in to my.ahu.edu, use the password reset
  • If you can log in to my.ahu.edu, but not your email, use the password changer. (You can "change" the password to the same password you use for my.ahu.edu now.) It may take up to two minutes before you can log in to your email with the new password.
  • If you're having trouble logging in to your @my.ahu.edu email/Microsoft 365 account because you're logged in to a different Microsoft account, click here to try a clean login. This will attempt to log you out of any conflicting accounts.
  • Want an official transcript? Request one here.

Problem not covered here? Contact Us and we will find an answer for you.