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Login and Account Help


  • Look up my username. This will send you a list of all your AHU usernames, including your school-issued email address.


  • Reset my password. If you don't know your password, this will send you a one-time link to reset your passwords.
  • Change my passwords. If you know your password this will let you change your password for as well as SONIS, Office 365 (email), and other systems.


​General Troubleshooting

  • If you can't log in to, use the password reset
  • If you can log in to, but not your email, use the password changer. (You can "change" the password to the same password you use for now.) It may take up to two minutes before you can log in to your email with the new password.
  • If you're having trouble logging in to your account because you're logged in to a different Microsoft account, click here to try a clean login. This will attempt to log you out of any conflicting accounts.
  • Want an official transcript? Request one here.

Problem not covered here? Contact Us and we will find an answer for you.